Cancellation requests

Cancellation requests should be shared as early as possible by phone or message. Late cancellation may involve operational charges depending on the booking stage and vehicle allocation.

Advance payment

If an advance amount is collected, refund eligibility depends on trip date, cancellation timing and expenses already incurred for vehicle blocking or route preparation.

No-show situations

If the customer is unavailable without prior notice after vehicle dispatch or agreed reporting time, the booking may be treated as a no-show and charges may apply.

Refund timeline

Eligible refunds, where applicable, are processed within a reasonable time after cancellation review and confirmation.

Clarification

For booking-specific cancellation terms, contact us directly at +91 98505 79992 before payment or confirmation.